A few years ago, while my dear friend Irina and I were baffled to find out that our luggage was overweight at the Terminal 3 check-in counter in Heathrow airport, a Malay gentleman stepped in to offer us his baggage allowance. From his mannerisms, I sensed that this was a prominent figure with no time for nonsense (he did check into first-class without any baggage).
Despite his generosity, the check-in staff refused to allow us to make use of his baggage allowance due to health and safety rules. It would have been perfectly understandable and we would still be very grateful if the gentleman apologized and said he tried, but here comes the impressive bit. After debating with the lady at the check-in counter, he requested to talk to her superior and left with his bodyguards. We waited, half expecting him not to come back but the good Samaritan did not disappoint us. He returned a while later from the office and told the check-in staff that he had sorted it out with her superior, and we were saved from having to ship our baggage back home. We were very very grateful not just for his kindness but the extra effort that he went through to help us.
In 2010, I bumped into the same kind stranger at Lea Salonga's concert in Kuala Lumpur. The gentleman was in deep conversation with some of the guests so I didn't have the heart to interrupt them (besides I wouldn't think he could have remembered).
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| delicious nasi lemak (even by malaysian standards) |
Two years later on a Friday night, while indulging on London's most delicious nasi lemak in Tukdin, a man walks in with his companion. There was something about his presence that made me and my dinner companions stop and look up from our food. He quickly made his way to the rest of his company at the back at the restaurant. I gasped and told my dinner companions (cousin, ezanie and yichin) that he was the man that helped irina and I out at the airport. Thanks to Ezanie's sharp recognition skills, the mystery was solved, and I found out who my kind savior was: Dato' Sri Haji Syed Zainal Abidin (Managing Director of Proton).
I doubt Dato remembers what he did for us at Heathrow, after all he must have heavy responsibilities and duties. But I am sure I will not easily forget his act of kindness for which I will always be grateful for. What may seem like a small effort to you, might make an everlasting impact on others. There's also the saying:
'Its nice to be important, but its also important to be nice'.
Can you remember when you last helped a stranger? How far would you go to help a stranger? It doesn't matter what answers you have for those questions. What matters is that you keep in mind 'no act of kindness, however small, is ever wasted'. You never know how much it means to the other person!
Love,
Jane